Good Faith Estimate
Under the federal “No Surprises” Act, you have the right to know what your care will cost before you receive it.
Effective January 1, 2022, the “No Surprises” Act requires providers to give current and prospective clients a Good Faith Estimate of the cost of treatment.
Who this applies to
A Good Faith Estimate is provided to self-pay clients — anyone who either does not have coverage for a service under a health plan or federal healthcare program, or who chooses not to use their coverage for it. You are entitled to an estimate before any scheduled service, or simply on request if you are still shopping for care and haven’t scheduled yet.
This rule protects people from discovering, only after care, that they owe a large unexpected bill. Therapy is a little different from most medical care, though: there is no reliable way to predict how long it takes to work through a relationship issue, address anxiety, plan for parenting, or move through grief. Many variables shape the course of care, and there is no way to estimate whether you’ll want to come back later for a tune-up. The figures below are illustrations, not predictions.
Estimate details
These are our current private-pay therapy rates, projected across different levels of use over a 12-month period.
How often and how long you meet with a therapist depends entirely on your needs. The examples above are illustrative only — they are not specific to you or your treatment, and are meant to show how costs can vary over a year. Projections cover recurring sessions and do not include the intake appointment. See Insurance & Cost for our full rate list.
Disclaimer
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs. The estimate is based on information known at the time it was created.
It does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.
Your right to dispute a bill
If you are billed for more than this Good Faith Estimate, federal law gives you the right to dispute the bill.
You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the estimate, ask to negotiate the bill, or ask whether financial assistance is available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use it, you must start the process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will pay the price on this Good Faith Estimate. If it agrees with the provider, you will pay the higher amount.
To learn more and get a form to start the process, go to cms.gov/nosurprises or call HHS at (800) 368-1019.
Keep a copy of your Good Faith Estimate somewhere safe, or take a picture of it. You may need it if you are billed a higher amount.
Want an estimate for your care?
Ask your therapist any time, or book a free 15-minute consult and we’ll walk you through the costs.